Privacy policy – Plamako I Anderstorp AB
Last updated 2th of February 2025
Plamako gives high priority to confidentiality and data security. This privacy policy applies to our processing of personal data and establishes guidelines for the way Plamako processes your personal data.
This Privacy Policy provides you with the information that you are entitled to receive under applicable data protection laws.
You should read the privacy policy before you hand over your personal data to Plamako I Anderstorp AB.
Bearing this in mind the data controller of your personal data is referred to as the “Plamako I Anderstorp AB.” “we”, “us” or “our”):
Plamako I Anderstorp AB.
Ågatan 13
33432 Anderstorp
Org.nummer 556463-3401
Info@plamako.se
2.1. Cookies and social media tools
Types of personal data
Plamako uses cookies and social media tools regarding YouTube, Facebook, Lined and Instagram on the website and in this connection processes your personal data. Plamako may collect the following personal data about you when you visit our website:
We use cookies and social media tools to collect the above-mentioned personal data.
The purposes of the process
Your personal data may be processed for the following purposes:
Legal basis for processing
Plamako processes your personal data on the following basis:
You have the right to withdraw your consent at any time.
Retention period
Cookies are deleted in accordance with our cookie retention periods shown in the cookie pop up window.
However, the information may be stored for a longer period in anonymised form.
Joint controllership
When you accept social media tools (pixels) for marketing, Plamako may transfer information about your web browser, page location, IP address, pixel ID/cookie ID, pages visited, interests, interaction with ads, filled in data when making purchases and moving around the website to our social media partners.
The purposes of Plamako processing and transfer are to:
The purpose of the social media’s processing of your personal data is to improve and streamline the social media’s advertising platform.
For the following social media, Plamako, together with the social media providers, are joint data controllers for the processing of personal data collected for the purposes mentioned:
The legal basis for Plamakos transfer of your personal data for these purposes is your prior consent, cf. Article 6(1)(a) of the General Data Protection Regulation.
2.2. If you use the contact form or chat function on the websites, contact customer service or otherwise communicate with us
Types of personal data
When using the contact form or the chat feature on the website, contact customer service or otherwise communicate with Plamako. Plamako collects and processes your personal data. Plamako collects, processes, and stores the following types of your personal data:
The objectives of the process
Your personal data will be processed for the following purposes:
Legal basis for processing
Plamako processes your personal data on the below-mentioned bases. The basis depends on the nature of your inquiry.
Disclosure
We may disclose your personal data to external suppliers who, in agreement with us, make sure to provide the service you order. The disclosure is based on our legitimate interest in being able to provide the service you are requesting (Article 6(1)(f) of the General Data Protection Regulation).
Retention period
Your personal data will be stored in 3 years from last contact or 3 years after termination of an agreement. However, the data can be stored for a longer period in anonymised form.
If you are a customer or an employee of one of our customers, suppliers, or other business partners, we refer to the section below.
2.3. If you use our web shop or enter into subscription agreement
Types of personal data
When you use our B2B web shop or enter into subscription agreements with us, Plamako processes your personal data. Plamako may collect, process, and store the following types of your personal – data:
– Your name
– Your e-mail address
– Your user name
– Your password
– Your country
– Your phone number
– Your address
– Your payment information
– Products your company has purchased
– Digital footprints (e.g., information on how to use Plamakos web shop)
The purposes of the process
Your personal data will be processed for the following purposes:
– Creating a user account
– Completion of orders in Plamako web shop and entering into the subscription agreement
– Managing of shipments, complaints, and returns
– Statistics and analysis
– Sending satisfaction or market surveys
Legal basis for processing
Plamako processes your personal data on the following basis:
– Legitimate interests: We process your personal data based on our legitimate interest in marketing us to you in cases where consent is not required as well as our legitimate interest in being able to conduct statistics and analysis with the purpose of developing and improving our services as well as forwarding surveys (Article 6(1)(f) of the General Data Protection Regulation).
– Contractual obligations: We process your personal data to fulfil the contract of purchase or subscription agreement with you, including to be able to deliver the ordered goods, handle complaints, returns, etc. (Article 6(1)(b) of the General Data Protection Regulation).
– Legal obligation: We may process your personal data to comply with our or the manufacturers’ legal obligations including bookkeeping laws, safety laws and sales laws (Article 6(1)(c) of the General Data Protection Regulation).
Retention period
As a general rule, we will store your personal data for 3 years after your last purchase. If you have purchased products covered by a warranty, we will delete your personal data at the end of the warranty period.
Information relating to accounting material is kept for 5 years from the end of the financial year to which the data relate.
However, we can process your personal data for a longer period in anonymised form.
Types of personal data
Plamako collects, processes, and stores your personal data for marketing purposes when you sign up for newsletter(s). Plamako may collect, process, and store the following types of your personal data:
The purposes of the processing
Your personal data may be processed for the following purposes:
Legal basis for processing
Plamako processes your personal data on one or more of the following grounds:
Retention period
Your personal data will be stored as long as your consent to receive newsletters is active.
You can always withdraw your consent by clicking on the unsubscribe link at the bottom of each e-mail or by contacting us as described below. However, withdrawing your consent does not affect the legality of the processing that preceded the withdrawal.
Documentation of your marketing consent is kept for 2 years from the time you have withdrawn your consent to receive direct marketing material. The retention period is determined based on Plamako legitimate interest in being able to document that direct marketing has been carried out in accordance with the applicable legislation (Article 6(1)(f) of the General Data Protection Regulation).
In addition, the information can be stored for a longer period in anonymised form.
This section contains the policy for Plamako processing of personal data of sole proprietorship owners or contacts of suppliers and other business partners working with Plamako
Collection of personal data
Plamako may collect, process, and store your personal data in the following cases:
Types of personal data
Plamako may collect, process, and store the following types of personal data about you:
We may receive such information directly from you (primarily through e-mails and other correspondence with you) or from a third party such as your employer.
The purposes of the processing
Your personal data may be processed for the following purposes:
Legal basis for processing
Plamako primarily processes your personal data on one or more of the following grounds:
Retention period
Your personal data will be stored for 3 years from last contact. However, the information can be stored for a longer period in anonymised form.
This section contains the policy for Plamako’s processing of personal data collected through Plamako’s profiles or social media pages that you may be directed to if you accept social media tools on the website or visit separately.
Plamako and the social media providers are jointly responsible for the processing of personal data collected in connection with your visit to Plamako profile or page on the individual social media platform. Plamako complies with the General Data Protection Authorities guidelines on shared data liability and, using available tools and means, tries to ensure that you receive information about the processing of your personal data when you visit Plamako’s profiles or pages on social media.
Plamako has profiles or pages on the following social media platforms:
Collection of personal data
When you visit or interact with our social media profiles, Plamako and the social media provider may collect, process, and store the following types of personal data about you:
The purposes of the processing
Plamako processes your personal data for the following purposes:
Social media providers process your personal data for the following purposes:
Legal basis for processing
The processing of your personal data is based on the following basis:
– Legitimate interests: Plamako bases the processing of your personal data on our legitimate interests in being able to communicate with and market us to you on our social media profiles, as well as our legitimate interest in improving our products and services (Article 6(1)(f) of the General Data Protection Regulation).
Social media providers base the processing of your personal data on their legitimate interests, including their interest in improving their ad system and providing statistics to Plamako, which the social media provider, for example, prepares based on your visit to Plamako profile or social media page. In addition, the social media providers have a legitimate interest in providing an innovative, individually adapted, secure and profitable service (Article 6(1)(f) of the General Data Protection Regulation).
– Consent: The social media providers process some of your personal data in accordance with your consent, which you can withdraw at any time through your social media privacy settings (Article 6(1)(a) of the General Data Protection Regulation).
Retention period
Your personal data will be stored until deleted by you when publicly available and private messages 3 years after last contact. However, the information can be stored for a longer period in anonymised form.
Please refer to the privacy policy of the provider for each of the social media platforms for information on how long they store your personal data.
Who do social media providers share your personal data with?
Social media providers may, among other things, share your personal data with the following categories of recipients:
You can find more information about who the social media providers share your personal data with, in each provider’s privacy policy.
The social media providers may transfer their personal data to recipients outside the EU/EEA in accordance with applicable data protection legislation. You can read more in each provider’s privacy policy.
You can read more about who Plamako shares your personal data with, in the Section Disclosure to other data controllers and hand over to data processors below.
To achieve the above purposes, we may give third parties access to your personal data, which, based on a contractual relationship with Plamako, provides relevant services, this could be IT suppliers, provider of our B2B web shop platform, Plamako companies or other suppliers that process personal data for us. Such suppliers will only process personal data in accordance with our instructions according to the signed data processing agreements.
In the context of Plamako’s development, the corporate structure may change, e.g., by the total or partial sale of the company. In the case of a partial transfer of assets containing personal data, the processing basis for the related transfer of personal data is, as a rule, Article 6(1)(f) of the General Data Protection Regulation, since Plamako has an interest in transferring parts of its assets and making commercial/structural changes.
In addition to what is described above, your personal data is generally not disclosed to a third party without your consent. However, in certain circumstances and under the law, it may be necessary to disclose your personal data to e.g. the police, lawyers, accountants, courts, other public authorities, potential buyers, manufacturers of the products we sell and group-linked companies.
If your personal data are transferred to data processors or data controllers established in countries outside the EU/EEA that do not have an adequate level of protection, such a transfer will only take place once a transfer basis is secured. In addition, the transfer will be based on the EU Commission’s standard contracts or EU/US Privacy Framework when recipients in the US are certified. If you have any questions about the basis for transfers to countries outside the EU/EEA, please contact us.
If you have any questions about this privacy policy or if you wish to complain about the way we process your personal data, please feel free to contact us:
E-mail: info@plamako.se
If your complaint is not resolved by us and you want to proceed with the case, you can complain to the applicable data protection authority. You may find your local relevant data protection authority and associated contact details here.